PB Digital

PB Digital: Smart, digital forms & documents output management systems

PB Digital is an advanced Customer Communication Management system (CCM) and output management system.
PB Digital enables organizations to easily create, manage and distribute business information—digital documents, invoices, marketing materials and more—tailored specifically to their customers’ needs and preferred platforms—smartphone, tablet or PC, through a variety of channels—web, SMS, e-mail, web chat, WhatsApp and conventional mail.
PB Digital is used by hundreds of leading organizations throughout Israel, Europe and the US.
PB Digital creates smart, beautifully-designed interactive documents which help maximize the user’s experience (UX/CX) and strengthen the customer’s loyalty to the brand.
PB Digital was developed by Consist - a part of the Consist Software Solution Worldwide Group, which has been operating since 1972 and has thousands of customers worldwide.

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PB Digital - unique advantages

PB Digital is used by hundreds of leading organizations in Israel, Europe and the US, including Israel’s largest healthcare organization, leading banks and financial institutions, leading insurance companies and more.
PB Digital enables organizations to easily design, create, manage and distribute business information, in both digital and print, including customer forms, HR forms, purchasing and logistics documents, digital marketing materials and much more.
PB Digital smart, digital forms are completely responsive, enabling users to tailor any message according to the customers’ preferred platform—smartphone, tablet and PC.
PB Digital enables organizations to transform their entire operations to digital, end-to-end, and manage all inner and external communication with a single, unified platform.
PB Digital maximizes the customer’s experience thus strenghening brand loyalty and customer retention.
PB Digital opens up interactive, omnichannel communications between the organization and its customers, enabling them to communicate with the organization’s reps through a variety of channels, including WhatsApp, Facebook, Messenger, web chat and others.
Through these channels, the organization can distribute digital marketing products and business information effortleslly, efficiently and inexpensively.
PB Digital makes it very convenient for customers and organizational users to fill out digital forms, even on the small-size smartphone screen, thanks to advanced features such as Side-by-Side and co-browsing.

Create a great Customer Experience with PB Digital's smart forms

One of the main goals of every organization is to cultivate effective communication with all its customers in order to strengthen customer loyalty to its products, services and brand. Among the various communication channels, the use of digital documents and smart forms sent by the organization to its customers is one of the most effective in maintaining customer loyalty

Streamline organizational processes in a variety of departments

PB Digital enables organizations to easily design, create, manage and distribute business information, in both digital and print: customer forms, HR documents, purchasing and logistics documents, marketing materials and much more – to both customers and organizational users. The system provides a great deal of benefits to both SMBs and enterprise organizations.

Create a seamless digital solution which easily integrates with core system

PB Digital transforms the organization’s entire operations to digital, end-to-end; manage all inner and external communication with a single platform; PB Digital easily integrates with the organization’s core systems – including CRM, ERP, HR system, Payroll systems, data bases and applications to provide a seamless digital solution – end to end.

Don't just take our word for it...

We compared the PB Digital system to other solutions on the market and reached the conclusion that both in terms of price and technology, it provides the best solution... The system now allows 700,000 CLUB 365 club members to join the club and renew their subscription using a digital form sent to their smartphones... The solution streamlines the process at the cash registers, saves manual handling of hundreds of thousands of forms, and also contributes to our reputation.

The System enables the Clalit Healthcare organizations to provide patients hospitilized in our medical centers with a great customer, or patient experience, and to greatly streamline operatinal processes.

The Knesset, as the institution that symbolizes the State of Israel more than any other organization, aims to become fully digital end-to-end in order to maximize operational efficiency in all departments and branches, save resources, prevent waste and environmental damage, and above all, provide our employees, Knesset members, and the public working with us, with the best and most efficient user experience possible. The implementation of the PB Digital system is a significant step towards realizing this vision, and we thank the Consist team for their excellent work and the rapid implementation of the system